Operational Structure, Service Models & Program Development
Designed for hotel and multi-outlet food and beverage environments supporting approximately 15–75+ team members, particularly where operations lack structure across service formats or revenue-generating programs. This engagement focuses on building and refining operational models across outlets, including service structure, programming, and activation strategies that align with guest demand and business objectives. Work includes evaluating existing operations, developing structured service programs, and aligning execution across departments to support consistency, scalability, and revenue performance. Initial engagement fee is $6,500, applied toward the total scope of work.
Engagement Fee—
All engagements begin with a fixed on-site engagement fee.
This phase is used to evaluate the operation within real service conditions, allowing for direct observation across kitchen, service, and leadership. The goal is to identify where execution breaks down, assess operational structure, and determine the appropriate scope of work.
The engagement fee covers time spent inside the operation, including departmental shadowing, service observation, and initial analysis of labor alignment, communication flow, and system effectiveness. This work establishes a clear direction for implementation and ensures that any continued engagement is grounded in how the operation actually performs.
The engagement fee is applied toward the total cost of service.
Operational Structure, Service Models & Program Development
Designed for hotel and multi-outlet food and beverage environments supporting approximately 15–75+ team members, particularly where operations lack structure across service formats or revenue-generating programs. This engagement focuses on building and refining operational models across outlets, including service structure, programming, and activation strategies that align with guest demand and business objectives. Work includes evaluating existing operations, developing structured service programs, and aligning execution across departments to support consistency, scalability, and revenue performance. Initial engagement fee is $6,500, applied toward the total scope of work.
Engagement Fee—
All engagements begin with a fixed on-site engagement fee.
This phase is used to evaluate the operation within real service conditions, allowing for direct observation across kitchen, service, and leadership. The goal is to identify where execution breaks down, assess operational structure, and determine the appropriate scope of work.
The engagement fee covers time spent inside the operation, including departmental shadowing, service observation, and initial analysis of labor alignment, communication flow, and system effectiveness. This work establishes a clear direction for implementation and ensures that any continued engagement is grounded in how the operation actually performs.
The engagement fee is applied toward the total cost of service.
