OPERATIONS, LEADERSHIP & WORKFORCE engagements

Operational leadership, workforce alignment, and execution control across food and beverage environments.

OPERATIONS, LEADERSHIP & WORKFORCE

Operational leadership, workforce alignment, and execution control across food and beverage environments.This consulting package brings together HR and recruitment support, leadership development, workforce structure, and operational programs—including Micro Managing™ and Corporate Triangle™—into a single, integrated engagement. The focus is on stabilizing operations, aligning teams, and building leadership structures that support consistent execution across shifts, outlets, and service environments. Work is delivered on-site within active operations, addressing real-time performance while implementing systems that hold beyond the engagement.

What’s Included

  • • Micro Managing™ and Corporate Triangle™
    • departmental shadowing across BOH, FOH, and leadership
    • real-time execution analysis and correction during service
    • service model development
    • outlet-level execution alignment

    • Leadership accountability structure and role alignment.

    • Shift ownership and management responsibility.

    • Communication flow between departments.

    • Workforce structure and organizational alignment.

    • Staffing model and team composition.

    • Role definition and hiring structure.

    • Interview alignment and candidate evaluation.

    • Onboarding and training structure.

    • Training systems and SOP implementation.

    • Performance management systems.

    • Operational programs and activations.

Engagement

Delivered as a 3–5 day on-site engagement within active operations, evaluating leadership, workforce structure, and execution across departments while implementing corrections in real time. Expanded support, including recruitment, leadership placement, and long-term operational alignment, may extend beyond the initial engagement based on scope.Initial engagement fee applies toward total scope of work.

Frequently Asked Questions

  • Both. The work aligns leadership structure with operational execution.

  • Yes, including role definition, candidate evaluation, and onboarding structure.

  • Yes, both programs are integrated into the engagement where appropriate.

  • Yes, especially during leadership gaps, restructuring, or performance issues.

MICRO MANAGING™

Execution, accountability, and operational control within live service environments. Most operations fail due to inconsistency across shifts and lack of accountability at the leadership level. This program is delivered inside live operations, identifying breakdowns and correcting execution in real time.

CORPORATE TRIANGLE™

Alignment of operations, leadership, and culinary systems into a structured, performance-driven model. Operational issues are often caused by misalignment between departments rather than isolated problems.This program evaluates and aligns all components of the operation into a cohesive system.

HR & recruitment

We conduct candidate sourcing, structured interviews, finalist presentation, and onboarding guidance so your leadership team can focus on operations while we manage the recruitment process.Ideal for Hotels experiencing turnover, leadership gaps, performance decline, or rapid growth requiring experienced F&B talent.

Interim Executive Leadership

LARIEN™ Interim Executive Leadership provides short-term Director and Executive Chef support to stabilize your operation while you recruit the right long-term leader. This service is built for hotels, resorts, and multi-outlet properties that cannot afford operational drift or lapses in leadership.

Outcomes

• Stabilized operations across shifts and outlets.
• Improved leadership accountability.
• Aligned workforce structure and staffing.
• Stronger hiring and onboarding processes.
• Consistent execution across teams.
• Reduced operational dependency on individuals.

Your Operation Should Run Smoothly

Let’s Make It Happen. We build labor systems, SOPs, training tools, and operational frameworks that eliminate chaos and create consistency.

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AUDIT, FINANCIAL & LABOR PERFORMANCE